When will my order ship?
During the winter we keep all the powder hounds locked up so we can get your gear to you as quick as possible. We try our best to ship all orders received by 11am PST on the same day that they are received. Orders received after 11am PST will ship on the following day. Some orders may take an extra 1-2 days to ship due to abnormal volume, but this is the exception and not the norm.
When will my order arrive?
Since orders ship direct from our USA warehouse, transit times are typically between 5-10 days.
What is your warranty policy?
All 686 products are covered for one year from the date of purchase. You can view the full warranty policy here.
If I am purchasing from the UK, how will I be refunded?
You’ll be refunded to your original form of payment in Euros. 686 is not responsible for Euro to pound conversion made by your bank.
Can I wash my 686 technical outerwear?
All or our technical outerwear is 100% washable, giving you the opportunity to revitalize its appearance and water resistance over time. You can view the full washing and care instructions here.
What size am I?
Below are size charts for men and women. Please note that all measurements are "body measurements" not garment measurements. Please be sure to measure your own arm, chest, etc and compare it to the chart.
What fit am I?
Below are comparison charts for all of our fits. Your perfect fit will vary depending the style of technical apparel you want, the size you purchase it in (for example a garment can look baggier if you size up) .
I HAVE SOMETHING I'D LIKE TO SHARE WITH 686. HOW DO I DO THAT?
You can get ahold of us in the following ways: Email us at firstname.lastname@example.org, send us a message on facebook or instagram or @686 on instagram or twitter.
HOW DO I GET SPONSORED BY 686?
If you think you’ve got what it takes to be a 686 skier or snowboarder send an email with all your info and a link to your video to email@example.com.
I would like to be a 686 stockist.
Please send your shop name, address and contact to firstname.lastname@example.org.
HOW CAN I BECOME A DISTRIBUTOR FOR 686?
Please send your inquiry to email@example.com and tell us all about your country, especially what sort of snow and mountains there are so we can come visit you on a “scouting” trip.